There can be many possible causes for the network cable unplugged error, both software and hardware dependent. We bring you a systematic guide to troubleshoot the problem, and get back online quickly.

What Does It Mean When My PC Says Network Cable Unplugged?

Unless there is something wrong with your modem or router, you shouldn’t have any issues connecting to a Windows device. The easiest way to test the router’s health is to have it connect with other Wi-Fi gadgets at your home. If another computer, smartphone, tablet, or smart TV can go online on the same network, it should be good enough for the Windows laptop or PC in question. Thus, when you see a network cable is unplugged message, it means something in your Windows 11/10 computer is preventing it from accessing Internet. Both software and hardware issues can cause this problem. As the name suggests, there is an actual physical network cable inside the laptop panel or PC cabinet which may have run into a snag. By following each of these steps in order, you will be able to troubleshoot the error.

Software Issues

For software troubleshooting, we operate under the assumption that there are no broken network adapters or Ethernet cables, but a few network details misconfigured. Correcting the exact root cause will immediately display the Internet icon once again.

Disable and Enable Network Adapter

There are mainly two ways we get our Internet signal from a wireless/wired network. Most laptops use a wireless network adapter such as Qualcomm Atheros AR956x. Standalone desktop PCs (but even laptops) might prefer an Ethernet adapter such as Realtek PCIe GbE Family Controller. Some network cable unplugged issues can be temporary and if it appears there are no major faults, disabling and re-enabling these adapters will resolve the problem.

Redo the Network Stack

Every computer network has a networking stack which provides a connection between the device and network. There are chances that the stack is encountering errors while trying to connect. Redoing the entire stack architecture is an effective way of rejigging your device Internet. Note: if you encounter a “No operation can be performed on Ethernet while it has its media disconnected,” ignore it and proceed to the next step.

Run an Internet Connection Troubleshooter

Both Windows 11 and 10 have a built-in Internet connection troubleshooter which is a quick way to identify the exact cause of disconnection. If there are any hardware issues due to network adapter, this is where you diagnose the problem.

Configure BIOS Settings to Allow Internet

The BIOS sits at the heart of your Windows computer’s Internet access. It facilitates the various adapters including for Bluetooth, Wi-Fi, and Ethernet. Any disabling of BIOS level connectivity could cause the network cable unplugged error. To access BIOS, you need to restart your Windows 11/10 computer in safe mode. First find out the exact laptop model name. Go to “About your PC” to learn about your device make, model and year. Then you can go to your computer manufacturer website to find out the specific boot keys for that device. It’s usually F2, F6, F12, Del, or Esc.

Hardware Issues

Your Windows PC or laptop may have a few hardware issues which could prevent it from connecting to the Internet. It could be due to battery issues, faulty wireless adapter or just a lot of dust building up over time. If you suspect hardware fault, try the following solutions in sequence.

Shut Down and Restart

Often a simple shut down and restart can fix the disconnection issues with a Wi-Fi adapter. If you’re on a laptop, you need to power the computer down completely. Then take out the battery (if possible, on some models you won’t be able to without taking out some screws) either by sliding it out of its laptop location or eject it out by pressing a dedicated button (depends on your laptop model.) If using a desktop PC, just unplug all power sources. After a few minutes, you need to reinsert the battery (for laptop) and make sure it fits properly in the device. Once done, restart the laptop to check if the network cable unplugged error is gone.

Reset the Ethernet Authentication Settings

If your computer’s Internet is powered by Ethernet cable, resetting its authentication settings can fix any network cable unplugged issues. We earlier saw how to fix the Ethernet adapter. Here we will redo its entire configuration.

Remove Dust from Cover Panel and Reconnect/Change Network Adapter

If your wireless network adapter is at fault, or if there is a lot of dust accumulated inside the device, it is time for some serious hardware fixes. While these steps might seem complicated, they are actually very easy to do. WARNING: The following instructions should only be tried if you know how to open a laptop case properly. Remember that opening your laptop’s back lid will void its warranty with the manufacturer. For any repairs within the warranty period, take your computer to an authorized service center. Even when you have an older device no longer covered by warranty, seek professional help if you don’t feel confident repairing yourself.

Add Another USB Wireless Adapter

If your laptop’s internal WLAN adapter card is faulty or not working properly, you will have to replace it. You can find the correct adapters for your specific model online. However, you can also use a USB wireless adapter which works like a charm in getting you back online. This is indeed a magic bullet solution for all network cable unplugged error issues. Most wireless USB adapters just have a tiny USB port-like device that can easily fit into your laptop or desktop PC ports. No installation is necessary in Windows 11/latest models of Windows 10, and these adapters work based on a plug-and-play mechanism.

1. Can my router/modem cause network cable unplugged error issue?

Network cable unplugged error always refers to network adapter problems on your Windows laptop or PC. If something is wrong with your router/modem, you will get a status message like “No connections” or “Network disconnected.” So a router or modem has no relation with network cable unplugged messages.

2. Why is my Windows device failing to recognize my wireless adapter?

If your Windows computer can’t detect a wireless adapter, it means a WLAN or Ethernet adapter is not present in your Device Manager. Enter Win + R to start the Run command menu and type devmgmt.msc. In the list of devices, go to Network adapters category. Make sure none of these devices have been disabled. If they are, enable them with a right-click. You can also update the drivers from Properties although you don’t have to do it manually when you update your Windows computer frequently.

3. How do I fix “No Internet, secured” message in Windows?

There are many other kinds of Internet disconnection messages in Windows. To fix “No Internet, secured” message, follow the steps here. Image credit: Unsplash